FAQ

What is the shelf life of My Beauty Tea ?
For optimal freshness, keep your teas in a cool, dry and dark place and consume within 2 years.

What are the health benefits of My Beauty Tea ?
Our teas are created to help you stay hydrated all day long. Hydration is a very important step of your beauty routine and it is often forgotten ! Our tea blends are made with natural ingredients such as flowers, fruits and natural flavors and they are an healthy and delicious alternative to water, juice and soft drink.

Do you have caffeine free teas ?
Yes ! We do have naturally caffeine free blends which are : Beauty Blend herbal tea, Mermaid Blend fruit tea, Tasty Garden fruit tea and Cozy Party herbal tea. We do not offer teas that has been decaffeinated by a chemical process.

Can I drink your teas while pregnant or breastfeeding ? 
Every women has different needs and recommendations during their pregnancy. We provide all the ingredients for each teas, so we recommend asking your doctor whether or not a specific blend is good for you.

How do I prepare loose leaves tea ?
Simply put 1.5 teaspoon of tea leaves in a tea infuser (like this one) and plunge into hot water. Infuse 1-3 minutes for white and green teas and 3-5 minutes for herbal and black teas. Please note that you can make 20 to 30 cups of tea with our tea packaging, depending on which blend you choose.

We also offer teabags on selected flavours ! Shop here.

What kind of flavoring do you use?
We proudly use natural flavoring!

Are all you teas calorie and sugar free ?
The natural flavour we apply in our tea blends contain a very low amount of sugar or calories. Also, some teas like our Mermaid blend contains pineapple pieces and coconut shreds, these ingredients are not consumed fully by drinking a cup of tea, but they still contain sugar or calories and a low amount will be absorbed. How much depends also on the length of the infusion time, water temperature etc.

Where does your tea come from ?
In fact, tea is made from the Camellia Sinensis plant. This plant grows mainly in Southeast Asia. We receive our tea from different regions. Also, our ingredients such as ginger, cinnamon or anise flowers come from different regions around the world.

What is the difference between tea and herbal tea ?
Tea is made from the plant of Camellia sinensis. Herbal tea, however, is not made with Camellia sinensis.  Rather, it is made with fruits, herbs and flowers and therefore has no caffeine content.

Did you know that Rooibos is not considered a tea? Rooibos is produced from the fermented leaves of Aspalatus linearis and has no caffeine content!

Do you have weight loss or detox teas ?
We don’t believe tea can make you lose weight. We promote an healthy and balanced lifestyle and adding cups of My Beauty Tea to your daily routine is good for you. Our Beauty Blend Herbal Tea is a great blend containing ingredients such as boldo leaves and spearmint leaves, which are known to have positive benefits for your digestion. Read this blog article to learn why you need to stop drinking those “detox teas”.

What is your return policy ? 
Since our products are consumables goods and for hygienic reasons we do not accept products returns. However, your satisfaction is our priority so if you are not satisfied with your purchase please email us at info@mybeautytea.com within 15 days of buying and we will take care of your inquiry !

What if an item is backordered ?
We usually restock backordered items very quickly (1-5 days). Please note that if your order contains a backordered item we will ship everything together, so your entire order will ship once the item is back in stock.

Are your products vegan ? 
We are animal lovers and we do not use animal products in our teas (of course!) and beauty products. We also do not test any of our products on animals, only on mermaids… 😉

Can I sell My Beauty Tea blends in my store, beauty salon or café ?
Of course! We would love for your clients to enjoy a cup of our beauty tea while they are being pampered. We offer wholesale opportunities, please contact Stephanie at wholesale@mybeautytea.com for wholesale inquiries.

Shipping

Where do you ship and how much does it cost ?
We currently ship to the Canada and United States (including Hawaii and Puerto Rico). Shipping is 8$ on any order under 40$ or 5$ on order of 40$ or more. Shipping is free with any purchase of 50$ or more.

How long does it take for My Beauty Tea to arrive at my door ?
We usually send your package within 1-2 business days of receiving your order. Shipping usually takes 1 to 5 business days in Canada and 4-7 business days in the United States.

Will I have to pay customs fees when receiving my package ?
Absolutely not ! We ship your packages via postal services, so there should not be any fees.

Where can I have my tracking number ?
At this time, we only track packages within Canada or US packets weighing 1kg or more (or of a $100 value or more). Packages always arrive within the period of time mentioned above! If you have a tracking number you will receive it at the same time as your shipping confirmation e-mail.

For questions or comments please do not hesitate to contact us !

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